Shipping policy

SHIPPING POLICY

Processing Time

All orders are processed within 1–3 business days (Monday–Friday, excluding public holidays). Orders placed on weekends or public holidays will be processed the next business day.

Shipping Within Australia

Shipping Method	Estimated Delivery	Cost
Standard Shipping	5–10 business days	Calculated at checkout
Express Shipping	2–4 business days	Calculated at checkout

Free standard shipping may apply on orders over a certain amount — check the current promotion at checkout.

International Shipping

We currently ship to select international destinations. Delivery times and costs vary by location and are calculated at checkout. International customers are responsible for any customs duties, taxes, or import fees applicable in their country.

Tracking Your Order

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this to track your delivery via the carrier's website.

Delays

While we aim to meet all estimated delivery times, delays may occur due to high demand, weather, or carrier disruptions. We are not responsible for delays caused by the shipping carrier or customs. If your order is significantly delayed, please contact us at pyadav@youtiful.com.au.

Lost or Stolen Packages

Youtiful is not responsible for lost or stolen packages confirmed as delivered by the carrier. If your tracking shows delivery but you haven't received your package, please contact the carrier directly and then reach out to us if the issue is not resolved.